Many of our products come with a 14-Day Money Back Guarantee. If, for any reason, you are not completely satisfied with any of the items you purchased, you may return the undamaged items for refund or exchange. All returns should be authorized beforehand by emailing us . You should include the following info with your return:

1. Original order number (if possible)
2. Unopened Title being returned
3. Reason for return
4. Your name and daytime phone number
5. Your e-mail address
6. The Return Authorization Number (RMA) (given to you by email or by phone)

We will apply full refund of the original purchase price of the item, excluding shipping, handling and a 15% re-stocking charges.
Refunds on Non US Dollar Credit Cards may NOT be equal to original US Dollar charge, due to the Credit Card company's market exchange rate.